Scope of application:

  1. All orders placed at the DALTON Ghana Online Shop are subject to the following terms and conditions of Priority Health Ghana Ltd. - the sole distributors of Dalton Marine Cosmetics in Ghana and in the West Africa Sub Region
  1. You may view, download, save and print the terms and conditions on our website at any time.

Conclusion of contract:

  1. Contracts at the Dalton Ghana Online Shop are concluded exclusively in English language.
  2. Product presentations on the Online Shop do not represent a legally binding offer but a non-binding invitation to customers to place an order.
  3. Add any products you wish to buy into your Shopping Bag by clicking on the "Add to Cart" button. Placing a product in your Shopping Cart holds not obligations. View the contents of your Shopping Cart at any time by clicking on "My Cart". You can remove products from your Shopping Cart by clicking on the "Remove" button or by changing the quantity of the items. If you want to buy the products in your Shopping Cart, click on the "Checkout" button and enter your order details. All mandatory information is explicitly indicated as such. Registration is not required to place an order. Data transmissions are encrypted. Once you have entered all of your details, you will be taken to the order page, where you can once again review and if necessary edit the order details. By clicking on the "Buy Now" button, you place a binding order for the items in your Shopping Cart. You can cancel the order process by closing the browser window at any time until you complete your order by clicking on the "Buy Now" button.
  4. Our acceptance of your order and conclusion of the contract between you and Priority Health Ghana will take place when we dispatch the goods ordered by you. As soon as we have received your order, we will send you an automatic order confirmation via e-mail, providing you with the details of your order. Please note that this e-mail is an acknowledgement, not acceptance of your order.
  5. When you register and create an account on the Online Shop, we collect and store your information as provided by you. You can view and update your personal details at any time by logging into your account.
  1. Priority Health Ghana may apply a limit to the quantity that can be purchased per order or per person. The amount of products in one order or in multiple orders may not exceed typical household quantities.
  2. Product images viewed on the Online Shop may not match the actual color of the product due to monitor settings and screen resolution.
  3. Contractual partner for all orders placed on the DALTON Ghana Online Shop is:
    No. 2 Kweku Boi Street
    Adentan Municipality
    Greater Accra Region, GHANA
  • Tel: +233543442224 Email:

Right of withdrawal

  1. You have the right to cancel this contract within 7 days without giving any reason.
  2. The cancellation period is seven days from the day on which you, or a third party designated by you who is not the carrier, take possession of the goods.
  3. To exercise your right of withdrawal or cancellation, you must inform us
  4. (PRIORITY HEALTH (GH). LTD No. 2 Kweku Boi Street Adentan Municipality, Greater Accra Region, GHANA Tel No: +233 543442224 Email: of your decision to withdraw from this contract by an unequivocal statement (e. g. by phone ). To meet the cancellation deadline, it is sufficient to send off the notification within the cancellation period.

Consequences of cancellation

  1. If you cancel this contract, we will reimburse you all the payments we have received from you, including delivery costs (with the exception of additional costs resulting from your selecting some form of delivery other than the least expensive type of standard delivery offered by us) without delay and no later than fourteen days from the day on which we have received communication of your cancellation of this contract. The refund will be issued in the same form of payment originally used for the purchase, unless we have explicitly agreed on something else. Under no circumstances will you be charged for this refund. We may refuse to make the refund until we have received the goods back or you have provided evidence of having sent back the goods, whichever is the earliest. You must send back the goods or hand them over to us without undue delay and in any event no later than seven days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of seven days expire.
  2. You are responsible for the cost of return shipping. Please note that the cost of return shipping will be deducted from your refund if you have not prepaid for return shipping.
  3. You are only liable for any diminished value of the goods if the diminished value results from the handling of the goods in any other manner than necessary to establish the nature, characteristics and functioning of the goods.
  4. Due to health and hygiene regulations, the right of withdrawal does not apply to products that have been unsealed/opened after delivery.

Prices, delivery, availability and shipping rates

  1. The prices stated in the online shop at the time of the order shall apply. The listed prices are gross prices and include VAT.
  2. Find a complete list of the destinations we ship to, their respective shipping rates and minimum order amount for free shipping at Destinations & Shipping . [1] The order will be shipped to the shipping address provided by you.
  3. If not all goods ordered are in stock, we reserve the right to make partial deliveries. However, there are no additional shipping charges for items of the same order that ship separately.

Terms of payment:

  1. Payment can be made by VISA or Master Card or through Mobile Money Transfer.
  2. PHG reserves the right to refuse other methods of payment if not convenient for its operations.
  3. The customer is liable for additional costs resulting from any fault or negligence on their part with regard to their chosen form of payment.

Receipt of invoice:

The customer receives either a digital invoice or hardcopy of the invoice together with the delivery of the products.

Retention of title:

The delivered goods remain in PHG’s ownership until they have been paid for in full.

Personal data:

We collect, process and use certain data, including personal data, from users of the Dalton Ghana Online Shop. Please read ourprivacy policy. [2]

Applicable law:

Contracts are subject to Ghana law; the United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Promotional vouchers:

  1. Promotional vouchers are vouchers which cannot be purchased but are issued as part of promotional campaigns with a fixed period of validity. They may apply to product discounts or other benefits.
  2. The vouchers can only be redeemed at www.
  3. Promotional vouchers can only be redeemed once within a single transaction during the validity period. They are not transferable and may not be used to purchase gift cards. Please note that promotional vouchers may be subject to a minimum order amount.
  4. All other details, such as which products are valid or excluded, are specified in the promotion.
  5. To redeem a promotional voucher in the Online Shop, enter the promotional code that is provided with the voucher in the field “Enter discount code“ in the Shopping Cart. Promotional codes cannot be applied to previously placed orders.
  6. Only one promotional code can be used per order. Promotional codes cannot be combined with gift cards.
  7. If your order value exceeds the value of the promotional code, you can pay the balance by one of our accepted forms of payment.
  8. Promotional vouchers are not redeemable for cash and accrue no interest.
  9. If you use a promotional code for an online purchase and then return the order for a refund, the promotional code will not be available for re-use and a new promotional code will not be issued. If items are returned from orders, where the total value of the order falls below the minimum spend required to be eligible for the promotional code, the items that are kept by you will revert to full price and the refund you receive will be adjusted accordingly.